Managing Patient Scheduling Was Difficult… Until Now!

Envision an elastic safety net that can help you provide consistent patient scheduling performance.

Using ERCM virtual agents that function exactly as your in-office staff gives your practice the security of always having an agent to answer scheduling calls. No longer put patients through the frustration of long hold times, leaving voice messages, or simply hanging up and calling later. Patients can schedule an appointment on their first call, dramatically increasing patient satisfaction and patient loyalty while simultaneously increasing the bottom line and getting every provider’s appointment calendar filled

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The challenges out of your control are often impossible to meet

Call Surges

Vacation / Sick Days

Staff Turnover

….all combine to make providing a consistent standard of patient care excellence a real
challenge, until now.