How long do your patients wait to make an appointment?

They will call your competition next

Envision an elastic safety net that can help you provide consistent patient scheduling performance.

Using ERCM virtual agents that function exactly as your in-office staff does gives your practice the security of always having an agent to answer scheduling calls. No longer put patients through the frustration of long hold times, leaving voice messages, or simply hanging up and calling later. Patients can schedule an appointment on their first call, dramatically increasing patient satisfaction and patient loyalty, while dramatically increasing the bottom line and getting every provider’s appointment calendar filled

Managing a call center is hard.

There are so many variables that are out of your control.
We Deal With The Challenges!

Call surges

Time of day/day of week surges

Call surges

Time of day/day of week surges

Employee vacation / sick days

Headcount shortages

To find out how we can solve your appointment scheduling issues, fill in the form below or just give us a call. 

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