Zero Balance Accounts

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Our proprietary software helps you recover zero balance accounts

EqualizeRCM rigorously analyzes zero balance claims with the ultimate goal of increasing cash flow and identifying root causes to help our clients reduce zero balance accounts and improve revenue integrity. The analysis focuses on three key areas:

Payor contractual adjustment
For the payor contractual adjustments, our team will analyze your payor contracts to determine if there are any underpayments. Utilizing our Optimus Suite software, we can determine if there are trends in underpayments and coordinate with health plans to maximize reimbursement.

Charge capture & coding
Using our Optimus Suite software, our team will isolate denials for charge capture, coding, and billing errors. These claims will be reprocessed for payment.

Payor specific denials
Our team of data analysts will identify groupings of denials by payor that have the greatest likelihood for payment. After these denials are identified, our team will reprocess claims for payment allowing your organization to collect additional revenue.

In addition to collecting on these claims, ERCM will give continuous feedback to our clients on the root causes for underpayments and lost revenue. This feedback is designed to prevent future underpayments from occurring.

Reasons to feel confident about EqualizeRCM

Superior Results: our automated tools identify collectable claims quicker and provide increased cash flow to our clients
Flexible Pricing: we adjust our scope and pricing for each customer
Scope: we offer the full scope of RCM services and the ability to take on small and large projects
Automation: we heavily utilize software and automation, but still understand that many accounts cannot be resolved without a human touch. We have the resources to make those personal touches
Feedback: our communications and reporting will identify root causes for our clients to help ensure the integrity of future claims
Superb Customer Service: we consistently hear how responsive we are to our clients and that’s a hallmark of our service. We care about our clients’ goals, and we give personal attention through our Account and Client Services Managers

What Our Clients Think

My satisfaction with EqualizeRCM Services is beyond what I ever expected. The level of professionalism they have shown me, as well as their attentiveness to detail, constant communication, and timeliness have far exceeded my expectations.

A Client from California

Thanks to you and your staff for this material finding. This is just one example of how EqualizeRCM has provided a highly quantifiable and material financial benefit to this hospital and the community it serves.

A Client from New Mexico

EqualizeRCM is a very responsive partner. When I have an issue or need assistance, I can count on their team to help.

A Client from Oklahoma

I’m so happy we work with a company who clearly care about your progress as much as you do.

A Client from North Dakota

All the RCM providers sound the same after a while, but EqualizeRCM stood out because of their depth of billing expertise and their breadth of experience. They had the experience and a track record of providing impact in a variety of circumstances and with different types of practices.

I would absolutely recommend EqualizeRCM and would use them again. They’re ﬂexible, customized, and affordable. They essentially became an extension of our office.

President, California behavioral health provider

EqualizeRCM is really good at what they do. Most vendors don’t provide the depth of information – the details and reporting needed for each step – so the client has full transparency and control, but EqualizeRCM does.

EqualizeRCM is a no-risk choice. With EqualizeRCM, I no longer had to worry about the old AR or cash any more. Their work helped extend the life of our hospital.”

CFO, Colorado Critical Access Hospital

Our proprietary software helps you recover zero balance accounts

Let's Talk!888-539-3339

What Our Clients Think

Let's Talk!
888-539-3339