The Role of the Chargemaster (CDM) in CAH's Revenue Cycle Management - vlog - EqualizeRCM Services

The Role of the Chargemaster (CDM) in CAH’s Revenue Cycle Management – vlog

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EqualizeRCM offers best practices on the role of the Chargemaster (CDM) in critical access hospital’s revenue cycle management in the face of COVID-19 and upcoming regulatory requirements.


One of the most important components of your facility’s financial health is the Chargemaster. With the COVID-19 environment and the upcoming regulatory requirements, the Chargemaster is one of the critical tools that you can better utilize in your business office. To learn more about the role of the Chargemaster in a critical access hospital’s (CAH) revenue cycle management, we encourage you to tune in to our free webinar featuring industry experts, Katrina Makey, Director of Rural Hospitals at EqualizeRCM and Kathy Dean, VP Outpatient Services & Chargemaster Analyst at Administrative Consultant Service. With over 30 years of experience, Kathy and Katrina offer insight about the role of the chargemaster, how it affects your critical access hospital’s (CAH) revenue cycle, and how it serves as a key tool to drive financial performance.
Our Expert Panelists
Kathy Dean, CPMA, CPC, CPC-P, COC, CCS-P, Vice President of Outpatient Services and Chargemaster Analyst: Kathy is a Certified Professional Coder and Auditor for Hospital outpatient and Professional services. She has over 30 years of experience in coding and billing for both hospital and physician services. She provides consultation services for hospital outpatient coding compliance, and chargemaster analysis. Her expertise includes, Outpatient Documentation Improvement, Surgical Classification Charge Level creation and outpatient Denial Management. Kathy performs complete Chargemaster reviews for Acute Care Hospitals, Critical Access Hospitals and Ambulatory Surgical Centers. She educates and trains hospital staff on best practices to maintain their Chargemaster to support accurate and optimal reimbursement. She speaks nationally for Hospital Associations and other Healthcare organizations about Chargemaster, the Pricing Transparency Initiative, Denial Management and the Outpatient Prospective Payment System. She is a member of the AAPC, the AHIMA and the HFMA.

Katrina Makey, Director of Rural Hospitals, EqualizeRCM: Katrina has 20 years of experience in leading CAH business offices and accelerating cash collections for rural and critical access hospitals and clinics. She is an expert at quickly assessing gaps and deploying solutions.

Michael Hill, President, EqualizeRCM: Michael has 20+ years of experience developing and leading businesses at start-ups, Fortune 50 firms, and McKinsey & Company.