Director RCM – Professional | Las Vegas, NV
Ellen Mertens serves as the Director of Revenue Cycle Management. She is an accomplished physician practice and ambulatory center manager, process implementation expert, and has over 25 years of revenue cycle operations management experience. Ellen started her healthcare career in medical records as a file clerk before advancing to revenue cycle leadership roles. Most recently, she served as the Global Client Relations Manager for revenue cycle services at Kareo, a large-scale practice management software billing company, headquartered in Irvine, California.
Ellen grew up in West Palm Beach, Florida and earned her BA in Business Administration from Florida Atlantic University in Boca Raton, Florida.
Ellen is passionate about problem solving, troubleshooting, and data analytics. In her free time, she is an avid musician, loves to travel, spend time outdoors, rescue animals, and play the saxophone.